Dolphin Research Center Technical Institute (DRCTI)

DRCTI Registration and Enrollment Specialist  (Full-Time, Permanent)

Occupational Summary

The Registration and Enrollment Specialist coordinates the planning and operations for registration, admissions/enrollment, marketing, budget, monthly and quarterly executive reports, records maintenance, processing of grades, posting of degrees, graduation, and transcripts evaluation. DRCTI is a licensed, accredited school offering students an Occupational Associates Degree in marine mammal care, behavior and training as well as the Professional Animal Trainer Program, continuing education for those already in the training field.

Essential Job Functions/Responsibilities

• Coordinates registration and enrollment.
• Coordinates scheduling.
• Responsible for records maintenance, grades, graduation and transcript evaluation.
• Recruiting and correspondence for the DRCTI.
• Evaluates potential student credentials for program entrance requirements.
• Ensures the security, confidentiality, and integrity of student academic records and transcript data in compliance with school.policies and appropriate state standards.
• Serves as the Institute's custodian of student data and records as well as a resource for FERPA-related issues; Ensures security and confidentiality of  instructor and student records.
• Reviews the development of the Institute’s calendar to ensure appropriate academic policies and guidelines are met.
• Works collaboratively with other areas including the Finance Office, Student Affairs and services, and the Program.Advisory Committee (PAC).to create and implement student-centered processes;
• Coordinates schedules for PAC committee for 1 onsite and 1 Hangout meeting per calendar year.
• Evaluates student transcripts for transfer credits.
• Evaluates and certifies students for graduation.
• Development, maintenance, and administering of school policies and procedures related to student records and registration.
• Researching and reporting enrollment statistics and related data for federal, local, and state agencies and the institution.
• Coordinates the applications, review of the same and awarding for DRCTI Scholarships and work-study program.
• Coordinates schedule for student candidates on-site visit and interview process.
• Marketing & webpage oversight for DRCTI programs.
• Maintains DRCTI equipment inventory & ordering.
• Budgeting for DRCTI programs/administration.
• Administer licensing and accreditation needs.
• Ensures licensing and accreditation standards are being consistently met.

Additional Responsibilities

• Back up for DRC’s Education department scheduling, as well as reservations, scheduling & correspondence for DRC’s education programs.
• Backup for Student Housing coordination.
• Perform other related duties incidental to the work described herein.
• Will be required to complete a Max Knowledge certificate in registration and enrollment, paid for by the DRCTI/DRC, within one month of start date.

Qualifications

• Demonstrated ability to proactively manage multiple, critical deadlines.
• Detail-oriented, organized, and resourceful.
• Excellent planning and logistic skills.
• Flexible, motivated, self-directed.
• Team player, able to interface and communicate smoothly with all levels of personnel (staff and students).
• Passionate about education and nurturing young adults in achieving their dreams.

Education and/or Experience

• High school diploma or equivalent, with Associate’s or Bachelor’s Degree preferred.
• Ideally, 2-3 years experience in education.

Communication Skills

• Excellent communication, critical thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with applicants, giving guidance through the application process.
• Ability to manage stressful situations in a calm, discreet and respectful manner.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills

• Must be proficient at Microsoft Word, Excel, Outlook, and Google Drive products at a minimum.

Strongly Desirable

Knowledgeable of state & federal laws and policies including FERPA and records retention. 

Benefits

DRC currently offers medical benefits, a 401(k) retirement plan, paid vacation, sick, and overtime, as well as personal growth and training opportunities.  DRC seeks to provide for the well being of its employees and our salaries combined with our generous benefits create a competitive total package that is right for our environment.

To Apply

If you are interested, please send your resume and completed application by email to drc-hr@dolphins.org or fax them to the Human Resources Director at (305) 289-8902. You may also mail them to Dolphin Research Center, Human Resources Director, 58901 Overseas Highway, Grassy Key, FL 33050

Dolphin Research Center is an Equal Opportunity Employer

Visual Communications Staff (Full-Time, Permanent)

Dolphin Research Center currently has a full-time opening for a Visual Communications Staff Member.  DRC is a not-for-profit education and research facility dedicated to teaching, learning and caring for marine mammals and the environment we share.  

We are home to a colony of  Common Bottlenose Dolphins and California Sea Lions.

Join our Visual Communications Department if you enjoy working outdoors around the water, interacting with people and watching dolphins at play. Photograph program participants to provide lasting memories of their experiences.  This is a team department and most projects involve working closely with other V-C staff members and with co-workers from other departments. Note:  all photographs and videos are the sole property of Dolphin Research Center.  Any photos taken with your own camera and your equipment during personal time are for your personal use and not to be sold or published.  This is NOT the position for someone hoping to transition to a marine mammal trainer.

Position Responsibilities:

Responsibilities include, but are not limited to:

• Taking candid digital still photos of guests and dolphins during public programs.

• Working directly with guests to select and process print and/or digital photos.

• All phases of video recording and editing.  Types of projects include promotional, educational, documentary, narrative and visual music montage.

• Photographing and video recording DRC dolphins, programs and events to support corporate-wide needs.

• Creating corporate publications including advertisements and marketing pieces.

• Creating on-site informational and directional signage.

• Tracking and maintaining production schedules.

Abilities and Skills:

• Graphic Arts skills are required to create, edit and produce publications and signage. Windows-based computer skills are required, Mac based skills a plus..  

• Familiarity with digital photography and videography is required.

• Knowledge of Adobe Creative Cloud software is required.

• Must have physical agility, good balance, and be able to take steep steps while climbing on and off floating docks.

• Must also be able to squat and/or kneel to take photographs and/or shoot video.

• Must be able to work long days in the Florida Keys heat.

Salary and Benefits:

The salary for this position starts at $10.00 per hour.  DRC currently offers medical benefits, life and disability insurance plan, a 401(k)- retirement plan, health savings accounts, flexible spending accounts, employee assistance program, paid holidays, vacation, sick, and overtime, as well as personal growth and training opportunities.  DRC seeks to provide for the well-being of its employees and with our high benefits offers a competitive total package right for our environment.

To Apply:

If interested, please submit a cover letter, resume, DRC application and samples of work (including portraiture or photographs with people as well as any other type of work such as video) to Dolphin Research Center, Attention: Human Resources Department, e-mail at drc-hr@dolphins.org, 58901 Overseas Hwy, Grassy Key, FL 33050.

Dolphin Research Center is an equal opportunity employer

Part Time Sales Associate

Apply in Person at the Dolphin Research Center Gift Shop 

Job Description

• To provide the highest quality of customer service to the guests by combining appropiate sales skills with an awareness of customers and their needs.
• Basic computer knowledge.
• Suggest specific merchandise and offer product advice.
• To be familiar with all merchandise in the selling area.
• Maintain a professional attitude with sincerity and enthusiasm, demonstrating a commitment to the visitor as the most important person in the store.

Requirements:

• Must be at least 16 years old.
• Must have transportation.
• Ability to meet federal, state and local requirements for employment.
• Ability to lift moderately sized boxes and goods, weighing up to 25 pounds.
• Ability to work a flexible schedule including weekends and holidays.

Guest Services Staff (Full-Time Permanent and Part-Time Permanent)

Position Responsibilities:

• Understanding each interactive program from cost to content, length, restrictions and daily availability for reservations and walk-in (staff members in GS experience each program).
• Know basic content of each narrative session (GS staff will attend and observe these).
• Be able to give basic information on published  research projects  (surface understanding – we have greater detailed handouts for guests who are more intensely interested in these projects).
• Direct questions to appropriate Education staff member regarding the various education opportunities (i.e. DRC Training Institute (DRCTI), Dolphin Labs/Dolphin Camps, Distance Learning) and provide appropriate literature and contact information.
• Understand Special Needs Department protocol and use it for interactive programs and walk-in guest.
• Assist the Visual Communication Department with the editing and sales of photos.
• Process membership purchases application.
• Follow procedures regarding members arriving at DRC.
• Process admissions in addition to walk-in interactive programs.
• Maintain communication with Animal Care and Training Staff for availability of programs.
• Know protocol for guests visiting our facility during a wild cetacean stranding and why it is extremely crucial to follow the protocol.
• Perform opening/closing and balancing of end-of-day reports.
• At end of day, restock public restrooms and take out rubbish/recyclables daily.

Abilities and Skills:

• Must foster a love for, and protection of, our animals and marine environment.
• Possess excellent interpersonal and communication skills for assisting visitors of all countries and languages and anticipate their needs often based on limited knowledge of English.
• Maintains a calm demeanor under stress or stressful situations.
• Can deal with difficult people and situations.
• Possess problem solving skills.
• Maintains confidentiality regarding our research, animals, and staff.
• Neat in appearance, confident speaking voice, and works well both with others, or independently without instruction.
• Comfortable using computers and multiple software applications.
• Use of cash registers or cash drawers, both computerized and manual; be able to count change back without using a register if necessary.
• Must be extremely flexible in day-to-day operations of facility.
• Reliable and on time daily.
• Weekend work is required.

If interested submit a cover letter, a DRC application and a resume to drc-hr@dolphins.org or mail to Human Resources, Dolphin Research Center, 58901 Overseas Highway, Grassy Key, FL 33050

Animal Care and Habitat Apprentice (Full-time, Permanent)

Dolphin Research Center (DRC) currently has a full-time opening for an Animal Care and Habitat Apprentice.  DRC is a not-for-profit education and research facility dedicated to teaching, learning and caring about marine mammals and the environment we share.

Position Responsibilities:

Major duties of this position in our Animal Care and Habitat Department may include, but are not limited to, the following:

• Maintain records and systems.
• Assist with stocking fish within freezer.
• Maintenance of buildings, equipment, vehicles, and boats.
• Maintain and repair filtration systems.
• Perform safe removal of sea life from lagoons.
• Cleaning, maintenance, and repair of floating docks and in water fencing.
• Assist with land and water construction projects.
• Maintenance and repair of netting and dive equipment.
• Attend to plumbing, electrical, mechanical, and automotive needs.
• Support Medical and Animal Care and Training staff with care of dolphins, sea lion, exotic birds and other DRC animals, including but not limited to weighing animals, transferring to different lagoons/habitats, in-water medical check-ups, etc.
• Participate on Manatee Rescue Team.

This is NOT the position for someone hoping to transition to a marine mammal trainer. 

Qualifications:

• Successful candidate will be a flexible, responsible, organized, and motivated individual who demonstrates excellent “team player” skills.
• Must be physically fit, able to lift 75 pounds, and have a high comfort level in the water.Must be dedicated to the animals’ care, safety and well-beingat all times.
• Will either be diver certified or be willing to become diver certified.
• Must possess general “handy-man” skills, knowledge of dive equipment maintenance is a plus.
• Must have a clean driving record.
• Must be able to work outdoors in the Florida heatand other extreme weather conditions.

Benefits:

DRC currently offers medical benefits, life and disability insurance plan, a 401(k) retirement plan, flexible spending accounts, employee assistance program, paid holidays, vacation, sick, and overtime, as well as personal growth and training opportunities.  DRC seeks to provide for the well-being of its employees and our wage combined with our generous benefits creates a competitive total package that is right for our environment. 

If interested, please submit a resume and a DRC application to drc-hr@dolphins.org or mail to Human Resources, Dolphin Research Center, 58901 Overseas Highway, Grassy Key, FL  33050

SALARY & BENEFITS

The cost of living in the Keys tends to be high and salaries, for the most part, are not competitive with the national average. This is particularly true at DRC, which is still maturing as a not-for-profit corporation. Starting salaries vary according to an applicant's educational background, experience, and particular job responsibilities. The starting annual salary for an entry-level employee at DRC averages $21,000. Many staff members find it necessary to supplement their income through other means.

DRC seeks to provide for the well being of its employees and our salary combined with our generous benefits creates a competitive total package that is right for our environment.

DRC offers an excellent benefits package including health insurance, a 401(k) plan, paid holidays, paid vacation, paid sick leave, gift shop discounts, work clothing, and complimentary Dolphin Encounters. However, the most important benefits are the extraordinary rewards employees encounter on a daily basis: feeling the elation when a dolphin demonstrates a new behavior for the first time, watching a child grin in excitement when she sees a dolphin burst out of the water into a flip, sitting quietly on a dock observing the fluid grace of dolphins, experiencing the sense of satisfaction when a student grasps a new concept, witnessing the magical moment when a learning-disabled child utters his first word. Moments such as these are the true rewards, the unique benefits of working at Dolphin Research Center.

HOW TO APPLY

If you are interested, please send your resume and completed application by email to drc-hr@dolphins.org or fax them to the Human Resources Director at (305) 289-8902. You may also mail them to Dolphin Research Center, Human Resources Director, 58901 Overseas Highway, Grassy Key, FL 33050 or stop by the center and complete an application in person.

Dolphin Research Center is an Equal Opportunity Employer.